Our process is a collaborative journey to bring your vision to life. It starts with a complimentary consultation (in-person or virtual) to discuss your ideas, budget, and timeline. Next, our master jewelers will guide you through stone selection and create a detailed design for your approval. Finally, we handcraft your piece in our workshop, with regular updates provided. For a detailed breakdown, visit our Custom Engagement Rings page.
The timeline for a custom piece is typically 3-5 weeks from the final design approval. This allows for meticulous sourcing of materials and expert craftsmanship to ensure your ring is perfect.
Absolutely. We specialize in reimagining heirloom stones into modern, wearable art. During your consultation, we will assess your stone and discuss design possibilities to honor its legacy.
Yes, without compromise. We are committed to ethical and sustainable practices. All our diamonds are conflict-free, and we offer a selection of lab-grown diamonds and responsibly sourced natural gemstones. We are transparent about the origin of every stone we offer.
Chemically, optically, and physically, they are identical diamonds. The key difference is origin: natural diamonds were formed over billions of years in the earth, while lab-grown diamonds are created in a controlled environment that replicates that process. Both are stunning choices; we can help you decide which is right for you based on your preferences and values. Check our collection.
The most accurate way is to get professionally sized at our store. If that's not possible, you can use our printable Ring Size Guide at home. For surprise proposals, a good starting point is to borrow a ring your partner wears on their ring finger and we can measure it.
To maintain its brilliance, gently clean your jewelry with a soft toothbrush in warm water with a drop of mild dish soap. Avoid harsh chemicals. For deep cleaning and inspection, we recommend bringing your pieces to us every 6-12 months. View our full Jewelry Care Guide for detailed instructions.
Yes, we offer expert ring resizing, repair, and restoration services for jewelry purchased from us. We can also assess and provide quotes for heirloom pieces. Please contact our customer care team to arrange a service consultation.
All orders are shipped with signature confirmation and fully insured shipment. Once your order ships, you will receive a tracking number.
We want you to love your Dearest Diamonds piece. Ready-made jewelry can be returned or exchanged within 30 days of receipt, in its original condition. Due to their personal nature, custom-made and engraved items are final sale. Please see our full policy for details.
Yes! Every Dearest Diamonds piece comes with a lifetime craftsmanship warranty covering manufacturing defects. This reflects our confidence in the quality of our work.
